Talking About Lead

Lead service lines, lead solder, lead in schools – these are hot topics regardless of where you live, the size of your community, and the source of your drinking water.  Everyone is scrambling to decide how best to remove lead as a drinking water contaminant.  But while the scientists and regulators are figuring all of this out, what do you say when your friends, neighbors, colleagues, or customers tell you about what they’ve heard or read?

Our colleagues at AWWA have developed a free toolkit, Lead and Drinking Water: Talking with Your Community, that discusses how to get your message out and what the basics of that message might be.  Go to www.awwa.org/leadcommunications and click on each of the four key resource elements:

  • Reach Your Customers
  • Tell the Whole Story
  • Engage Partners
  • Help Schools.

These links include templates for brochures, fact sheets, sample collection procedures, and presentations that you can use when talking to schools.  While not all of the materials may be right for a small system, they can be inspiration for systems to development their own messages.  The title document also contains a list of additional resources such as websites for EPA, CDC, and the Lead Service Line Replacement Collaborative.