Addressing Affordability – AWWA Webinar
If you are an AWWA member, this event is free of charge. Non-members must pay a $125 webinar registration fee.
DATE: February 28, 2018
TIME: 1:00-2:30PM (eastern)
REGISTER: Here
This webinar is an introduction to several models and approaches utilities are currently using to assist low-income customers and the tools the utilities are using to effectively reach low-income communities. These models are presented against the backdrop of “Navigating Legal Pathways to Rate-Funded Customer Assistance Programs.” Implementing a customer assistance program (CAP) is a way to ameliorate the effect of high water bills on vulnerable and low-income customers, an important and complex issue in many communities. This webinar will give examples of different customer assistance programs currently utilized by utilities and an overview of rate-funded CAPs.
